NHS Matron said:

“Families and young people consistently report positive experiences, with many noting meaningful progress after sessions. The service is recognised as more streamlined and efficient than ever, with excellent collaboration, reliable referral pathways, and monthly meetings that strengthen shared understanding and patient care.”

NHS Patient Parent feedback:

“Appointments with Oakfield are easy to access and always at convenient times.”

“My child feels listened to, understood, and comfortable sharing personal worries with the Oakfield team.”

NHS Patient Parent feedback:

“Oakfield staff have built a great rapport with my daughter. She completely trusts them and is able to open up more than she has with others previously.”

“I’ve noticed positive changes in my child’s thoughts, feelings and behaviour since starting support with Oakfield.”

NHS Parent feedback

“I am a parent to a 7-year-old child who attends Oakfield Psychology Services.”

NHS Patient Parent feedback:

“Oakfield staff are extremely professional. They always listen and explain everything clearly. My child really enjoys their sessions.”

“Oakfield staff are very friendly and supportive. My son looks forward to his sessions and is happy to see them each week.”

Community nurse said:

“The care is excellent. Staff understand complex needs of the person, the communication is excellent. The child appears really happy and well cared for.”

Lead Paediatric Diabetes Specialist Nurse said:

“The system works well, and we are informed of outcomes. At the monthly meetings the information is reciprocal and helpful.

The involvement of the MDT means that we are all aware of how to support the CYP and family moving forward. Also highlights those who are not engaging and allows us to follow them up and either for them to engage or be discharged.

The service provided is the best it has ever been. The changes made after listening to what the staff here needed has really helped us.”

NHS Matron said:

“Oakfield has been praised by NHS colleagues for its professionalism, clear communication, and strong integration within the multidisciplinary team. Staff are described as responsive, supportive, and effective in improving both patient outcomes and emotional wellbeing.”

NHS Patient Parent feedback

“I would highly recommend this service. Oakfield Psychology team have been a big help to my daughter, she understands her and its nice to see she can get on with someone and build a good bond also is making very good progress with her. Oakfield have a good understanding of my daughter and have built a good relationship with her and understand her very well.”

“Charlotte’s sooooo happy after speaking to you. Couldn’t praise you enough, thank you.”

NHS Patient Parent feedback:

“We see Oakfield staff frequently, and I honestly have nothing but praise for their exceptional care and expertise.”

NHS Patient Parent feedback

“Oakfield Psychology team have built a great rapport with my daughter. She completely trusts them and is able to open up, more than she has with anyone else before.”

“Oakfield psychology team are extremely professional. They always know what to do when my son tells them things, even if very emotionally difficult and explains things very clearly. My son really enjoys the sessions”

“Impressed with teamwork and empathy.”

“Very knowledgeable about the patient’s condition and treatment.”

“Excellent teamwork / excellent support / excellent communication.”

“We wanted to say that we have been impressed with your collaborative approach, openness and your knowledge of the person and their complex needs.

“Oakfield is a safe environment and our person is always spoken of with kindness and respect.”